FAQ

Get Answers

Frequently Asked Questions

Explore our comprehensive FAQ section for insights about our services, pricing structure, and development processes. This resource offers transparency into all aspects of our professional engagement, ensuring a clear understanding and confident partnership.

  • Our subscription requires a 12-month initial commitment, after which it converts to a flexible month-to-month arrangement. Cancellation is available after the first year, but please note that termination results in the removal of your website, as retaining it would undermine our business model.

  • Cancellation is permitted at any time, with the understanding that early termination before the minimum term triggers a settlement fee covering the remaining contract value. The specific amount varies based on your selected service package.

  • The outcome depends on your purchase type—subscription-only clients lose their site while retaining domain ownership and assets, whereas clients who purchased a full site ownership package maintain complete ownership of both the website and its content.

  • To resume services after cancellation, you'll need to initiate a new 12-month agreement.

  • We offer initial design refunds if you're completely dissatisfied before development begins. Once site construction commences, refunds become discretionary based on project specifics and our professional assessment.

  • The $100 per additional page fee is a single, non-recurring charge. This streamlined approach means three extra pages would cost $300 once, never as a monthly expense..

  • Invoices are generated on the first of each month with a 7-day grace period before late fees apply. Non-payment eventually necessitates site deactivation per contract terms, though our team makes every effort to establish manageable payment arrangements when promptly notified of difficulties.

  • We prioritize on-page optimization by ensuring your website performs optimally across key technical metrics: speed, security, and mobile responsiveness. Additionally, we implement comprehensive keyword optimization throughout your site's content and structure to target your specific ranking goals.

    Our technical SEO foundation allows your website to meet modern search engine requirements while positioning your content to effectively compete for your targeted search terms.

  • Our subscription plans include unlimited content revisions for your website. This means you can request as many text changes, updates, or content additions as needed without incurring additional charges.

    The unlimited edit policy specifically covers content modifications. While design changes fall outside this scope, we maintain a collaborative approach to ensure you're satisfied with your site's visual presentation. Additionally, depending on your package, you'll be eligible for a complimentary complete website redesign every 2-3 years.

  • Yes, you maintain full ownership of your domain name regardless of your subscription status. Whether we assisted with the domain purchase or you already owned it, the domain remains your property.

  • Our website development process typically takes 2-4 weeks from initial consultation to launch, with variations based on project complexity and client response times. The timeline depends primarily on how quickly you provide requested content, feedback and approvals during the development phases.

  • We develop all websites through our custom development process rather than using pre-built website builders. This approach delivers superior performance including faster loading times and enhanced security. Our methodology enables complete design flexibility, allowing us to create distinctive websites that accurately represent your brand identity.